User Acceptance Test Training

Why to use this course

Introduction

Defining usibility

Problems with opinion-based research

Cargo-cult usability testing and why 5 users are enough

Beyond the focus group: Masterclass Interview with Dr Philip Hodgson

The Usability Test Plan Toolkit and usability test checklists

The Usability Test Plan Dashboard

How to recruit the right participants

Finding users for your test: Masterclass Interview with Laura Ivory

A taxonomy of usability tests

The one-way mirror demystified

Usability testing mobile devices

The advantages and disadvantages of the different kinds of test

Mid-term quiz

Red routes and how to identify them

From red routes to scenarios

Test tasks and how to present them

The three roles you play as a test moderator

How to introduce participants to the test

Demonstration of a usability test welcome

The "Usability Test Welcome" video deconstructed

Quick activity: Now you try

Moderating your first test: Masterclass Interview with Miles Hunter

Bias-free test moderation

Software tools for usability testing

Notetaking in usability tests: Masterclass Interview with Todd

Introduction to the usability test video

Video from a usability test

Usability test video deconstructed

Usability test video datalogged

Practical activity: Run a usability test

How to save time and money with remote, moderated usability tests

Demonstration of setting up screensharing with a participant

When to use preference tests, 5-second tests, click tests and labelling tests

Review of online, unmoderated testing

Problems with remote, unmoderated, 'thinking aloud' tests

Usability statistics: the science of generalisation

Measuring satisfaction with the SUS survey

Measuring satisfaction with the Microsoft Desirability Toolkit (and Wordle)

Statistics and the User Experience: Masterclass Interview with Jeff Sauro

How to engage people with usability data

How to create a killer highlights reel